Privacy Policy

Last updated 1 November 2026

This policy explains how TaxWise ("we", "us") collects, uses, stores, and protects your personal data, in line with Malaysia's Personal Data Protection Act 2010 (PDPA). By using the app you consent to the practices described here.

1. Data we collect

• Account details — name, email address, and a securely hashed password.
• Tax information you enter — income, relief claims, and jurisdiction.
• Documents you upload — receipts and tax documents for amount extraction.
• Usage data — basic technical logs needed to operate and secure the service.

2. How we use your data

To provide the service: estimating tax reliefs and savings, extracting amounts from documents, answering tax questions, and maintaining your account. We do not sell your personal data to third parties.

3. Third-party processing

Uploaded documents and chat questions may be processed by our AI provider solely to extract information and generate answers. Only the data necessary for that task is sent; your login credentials are never shared.

4. Storage & security

Data is stored on secured servers. Passwords are hashed, access tokens are short-lived, and all traffic is encrypted over HTTPS. Documents are kept only as long as needed for your tax planning.

5. Your rights under the PDPA

• Access & correction — view and update your information in the app.
• Withdraw consent — stop using the service at any time.
• Deletion — permanently delete your account and all associated data from Settings → Delete account. This is immediate and irreversible.

6. Not tax advice

Figures produced by TaxWise are estimates for planning only and are not filed tax advice. Always verify amounts against official LHDN guidance before submitting a return.

7. Contact

For any privacy request or question, contact us at dr.moorthy@live.com.my.